research & faculty PSB Paris School of Business
Research for Practice
Faculty
Ekaterina BESSON

Ekaterina BESSON

Associate Professor Research
Contact-us
Summary
Ekaterina BESSON, (PhD in Management, University of Birmingham Business School in 2013), is the the Associate Dean for Programs and Student Experience. Ekaterina has also been working at Paris School of Business since 2010 as an Associate professor in Management. The main courses taught include: Strategic Management, Organizational Behaviour, Social Responsibility in International Business, Ethical and Responsible Leadership and related topics in the Undergraduate (BBA) and Postgraduate (MSc, MBA) programmes. Her main research interests include Smart technology usage, Innovation management, and Relationships in business markets. Her researches have been published in journals such as Information and Management, Systèmes d’Information et Management, Journal of Service Management, Business Process Management Journal. Her researches have also been presented at numerous national and international innovation management conferences and published as Conference Proceedings.

Profile

Degree

  • PhD, Business Administration, Management (graduated in 2013)

Skill

  • Management

Teaching department

  • Management

Chair department

  • New Practices for Innovation and Creativity

Expertises

Innovation
Innovation
Creativity
Creativity

Publications

Scientific Article
Title Authors Source Date
Toward museum transformation: From mediation to social media-tion and fostering omni-visit experience Ekaterina BESSON, Hajer Kefi, Yue Zhao, Sali Farran Information & Management 01/2024
Fostering positive customer attitudes and usage intentions for scheduling services via chatbots Daniel MAAR, Ekaterina BESSON, H. KEFI Journal of Service Management 03/2023
Privacy and Intelligent Virtual Assistants Usage across Generations Hajer KEFI, Karina SOKOLOVA, Chiraz AOUINA MEJRI, Ekaterina BESSON Systèmes d'Information et Management 01/2021
Consumer evaluation of collaboration between perfumery and gastronomy for innovation Ekaterina BESSON, Hajer KEFI, Yue ZHAO, A. MAALAOUI international journal of entrepreneurship and small business 06/2019
Service Business Markets: relationship development in shipping industry Ekaterina BESSON Journal of Business-to Business Marketing 01/2018
The influence of production, IT, and logistics process innovations on ambidexterity performance Ekaterina BESSON, Lorenzo ARDITO, Antonio MESSENI PETRUZZELLI, Gian Luca GREGORI Business Process Management Journal 01/2018
Managing Techno-Supply Push and User-Demand Pull Innovation Phillip CARTWRIGHT, Jean-Max KOSKIEVIC, Ekaterina BESSON Journal 05/2017
Nostalgia and technology innovation driving retro music consumption Phillip CARTWRIGHT, Ekaterina BESSON, Laurent MAUBISSON European Journal of Innovation Management 12/2013
Chapter
Title Authors Source Date
A View Toward Disruptive Innovation Ekaterina BESSON, Phillip CARTWRIGHT LES NOUVEAUX ENJEUX DU MANAGEMENT / L'Harmattan 01/2012
Invention, Innovation and the Growing Demand for Energy – The Case of Solar Power and India Ekaterina BESSON, Phillip CARTWRIGHT Editions Ellipses 01/2012
Academic communication
Title Authors Source Date
Striking the Right Balance: How Sanctions for Customer Misbehavior Affect Fairness Perceptions and Hotel Rebooking Intentions Demba Ousmane DIOUF, Daniel MAAR, Ekaterina BESSON 05/2025
Striking the Right Balance: How Sanctions for Customer Misbehavior and Consequences of Customer Misbehavior for Other Guests Affect Fairness Perceptions and Hotel Rebooking Intentions Demba Ousmane DIOUF, Daniel MAAR, Ekaterina BESSON 05/2025
Striking the Right Balance: How Sanctions for Customer Misbehavior and Consequences of Customer Misbehavior for Other Guests Affect Fairness Perceptions and Hotel Rebooking Intentions Demba Ousmane DIOUF, Daniel MAAR, Ekaterina BESSON 05/2025
Striking the Right Balance: How Sanctions for Customer Misbehavior and Consequences of Customer Misbehavior for Other Guests Affect Fairness Perceptions and Hotel Rebooking Intentions Demba Ousmane DIOUF, Daniel MAAR, Ekaterina BESSON 05/2025
AI-Enabled Service Agents: The Determinants of Satisfaction in the FinTech Sector Ekaterina BESSON, Hajer Kefi The 8th International Conference on Technologies & Organization 01/2024
Lifelong Learning through a Virtual Learning Environment: The Determinants of Success in the Tourism and Hospitality Sector Ekaterina BESSON, Hajer Kefi Americas Conference on Information Systems 01/2024
Understanding the practices of knowledge integration in the innovation process: the role of team reflexivity Ekaterina BESSON, Valérie MERINDOL RD Management 06/2019
Customer Evaluation of perfumery-gastronomy collaboration Ekaterina BESSON Entrepreneurship: Past, Present and Future 01/2017
Investigating middle managers' role in structural ambidexterity: boundary spanning practices Valérie MERINDOL, Jean-Paul SUSINI, Ekaterina BESSON 09/2016
Understanding the practices of integration : the role of team reflexivity Valérie MERINDOL, Jean-Paul SUSINI, Ekaterina BESSON 07/2015
Rewards and Functionality: Techno-Supply-Push and User-Demand-Pull R&D and Innovation Phillip CARTWRIGHT, Jean-Max KOSKIEVIC, Ekaterina BESSON 06/2014
Buyer-seller partnerships in business markets: towards an integrated approach Ekaterina BESSON 01/2014
Press Article
Title Authors Source Date
La génération Z interagit plus facilement avec les chatbots que ses aînés Daniel MAAR, Ekaterina BESSON, H. KEFI The conversation 10/2022
Pourquoi l'Europe innove moins que les Etats-Unis ? Ekaterina BESSON, Regis CHENAVAZ, Phillip CARTWRIGHT Le nouvel observateur 01/2012
Steve Jobs : l’homme qui savait parler aux co-innovateurs Ekaterina BESSON, Regis CHENAVAZ, Phillip CARTWRIGHT Les Echos 01/2011
Working Paper
Title Authors Source Date
Understanding the practices of integration in the NPD process: the role of team reflexivity Ekaterina BESSON, Valerie MERINDOL, Jean Paul SUSINI 01/2016
White paper
Title Authors Source Date
Renforcer la 3eme mission de l'Université pour l'innovation technologique et les deeptechs Valérie MERINDOL, Ekaterina BESSON, David W. VERSAILLES comandé par Bpifrance 02/2021