The role of big data in shaping ambidextrous business process management : Case studies from the service industry
Heger GABTENI, Luca DEZI, Gabriele SANTORO, Anna Claudia PELLICELLIPublication type: 
		
	Scientific Article
			Date de parution: 
		
	07/2018
			Support: 
		
	Business Process Management Journal
			