Social media and business intelligence: defining and understanding social media intelligence
Social media is already very well known and widely used in the professional world. It is considered a strategic knowledge source for decision and performance for firms, knowledge from customers, products and market.
Understanding factors of disengagement within a virtual community: an exploratory study
Social media intelligence is a strategic knowledge source for decision and performance for firms, knowledge from customers, products and the market.
Electricity Research Competition: The Case of the UK
This reseaarch explores the relationship between the spot and bill prices for electricity in the UK.